Privacy Policy
At drshawnsmith.org (“we,” “us,” or “our”), your privacy is very important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website [www.drshawnsmith.org] (“Site”) and purchase or access our digital audio teachings or membership services (“Products”).
By using our Site, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of the Site.
- Information We Collect
We collect the following types of personal information:
- Information you provide voluntarily:
When you create an account, make a purchase, or contact us, we may collect your name, email address, country, and billing details. - Payment information:
Payments are processed through secure third-party services (e.g., PayPal). We do not store full payment card details on our servers. - Automatically collected information:
When you browse our Site, we may automatically collect technical data such as IP address, browser type, operating system, referring URLs, pages visited, and access times, for analytics and security purposes.
- How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Create and manage your account
- Provide access to purchased Products
- Send transactional emails (e.g., order confirmation, password reset)
- Respond to your inquiries and support requests
- Improve our website and customer experience
- Comply with legal obligations
- Sharing of Information
We do not sell or rent your personal information.
- International Users
If you are accessing our Site from outside the United States or Cameroon, your information may be transferred to, stored, and processed in those countries. By using our services, you consent to this transfer in compliance with applicable data protection laws.
- Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, tax, and accounting obligations, or as otherwise required by applicable laws.
- Security of Your Information
We implement industry-standard measures to protect your personal data from unauthorized access, loss, or misuse. However, no system is entirely secure, and we cannot guarantee absolute security.
- Your Rights and Choices
Depending on your jurisdiction, you may have the right to:
- Access, correct, or delete your personal data
- Withdraw consent (where applicable)
- Request a copy of your stored data
- Lodge a complaint with a data protection authority
To exercise your rights, contact us at contact@drshawnsmith.org or gcmrelate@gmail.com.
- Cookies and Analytics
We use cookies and third-party analytics tools such as Matomo or Independent Analytics to understand how users interact with the Site and improve our services.
These tools are configured without cookies and do not collect personally identifiable.
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated “Effective Date.” Your continued use of the Site constitutes your acceptance of any revised policy.
- Contact Us
If you have questions or concerns about this Privacy Policy or how your data is handled, please contact:
Email: contact@theosisinstitute.life or gcmrelate@gmail.com
Website: www.drshawnsmith.org
Last Updated: July 2025